Self Return Guideline

Items purchased online can be returned to our Returns Team, excluding concessions, within 28 days of delivery. All returned items must be unboxed and in their original condition. To obtain a refund or exchange, proof of purchase must be provided for the item you wish to return. Items purchased on Pricelulu.co.uk can be returned to our UK returns address through the post, excluding concessions. 

Your product must be complete and in "as new" condition e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used or installed. It should be returned with the original box, packaging and accessories you received with it. All items returned must still be sealed. Any "Free Gifts" received with the product must also be returned.